Friday, November 12, 2010
How to Make your Television Interview a success
Ø Don’t be nervous or show fear on your face as each emotion will reflect your feeling
Ø Be active and friendly, bring zest and power in your talk
Ø Make face to face and eye contact with the interviewer
Ø Don’t try to see camera or walls or divert attention on something else
Ø Bring your thought into a small gist and deliver the answer briefly
Ø Anticipate possible tough questions and practice accordingly
Ø Please prepare to answer the questions in easy to understand language for common audience to grab it
Ø Don’t use many technical words which common audience can’t understand if it is mandatory try to explain what exactly it means
Ø Try to avoid speculative questions and tell the interview openly I can’t guess / speculate
Ø Interviewer may ask tricky questions / negative queries …answer them steadily and don’t repeat answers again once you are done. Try to add positive statement with negative answer
Ø Your outlook should be neat and fresh in the sense..Be neatly shaved,be like a professional,wear coat and tie,remove the name plate from your coat,Don’t wear chains,rings as they shine a lot in the light.Please put the microphone to tie and ensure it is not visible before camera
Ø Don’t ever wear shining / fancy clothes while going to TV Studio.Generally white, light sky blue clothes are suggested
Ø Please switch off the camera and don’t keep anything in your shirt pocket (i.e mobile, money etc)
Wednesday, September 8, 2010
Public Speaking Skill:
Why we are failing to deliver the right messages to the target audiences in public meetings or huge gatherings?
Some feel inferiority complex while others fears that audiences may scan their speech and catch hold on their gestures to make fun of the speakers. Few more have public speaking phobia because of their introvert attitude and having shrinked from social gatherings.
Tips to become good public speakers:
Group Discussions:
We need to be little social and extrovert and try to actively participate in group discussions, staff meetings, Q & A etc.which generally throws away the public fear and help you become good communicators and public speakers there after.
Public Speaking course:
Join and undergo public speaking courses training if any to wipe out public speaking phobia. Course trainers give tips and help you become good speakers.
Speak often in Public:
Try and participate in social gathering and speak before small crowds when ever there is a chance comes your way.
Rehearse:
Practice makes things better. Rehearse the speech as many times you feel you are a fit.
Don’t eat up words:
While delivering a speech / lecture / Presentation don’t ever quaver or shiver and eat up words at the end of each conversation. Speak loudly, clearly and pay attention to each individual.
Don’t be like super fast express:
Speak ….pause…relax then start again. Don’t look at sky / Walls/ outside hall while delivering the lecture. Please look at each individual in the meeting and make them actively / interestingly participate in your speech.
Don’t read the speech:
Reading the speech makes audiences feel bore and they try to get their attention divert.
Topic of interest:
Have a deep knowledge on the topic you want to deliver a lecture or speech. Involve the audience in your speech and use your sense humour if required.
Monday, August 23, 2010
Whom to send and inform about your event:
Print Media:
If the event is of local importance: Contact the city desk in charge / City Editor / City Bureau Chief and keep the beat Journalist in the Loop. (Beats….i.e. life style, Realty, Education, Health etc.)
If the event is of Business importance: Contact Business Editor / COB and keep the beat Business Correspondent in loop.
TV Channels:
If the event is of local importance: For PC / Events news Coverage please be in touch with City Editor / City News Desk In charge/ News Coordinator / News / Events assignment editor / COB and keep the Beat Journalist in the loop
If the event is of Business importance: Contact Business Editor / COB and keep the beat Business Correspondent in loop.
For talk Shows / Debates / Discussion: Please be in touch with Show’s Producer / Input / out put Editor.
Beat Journalists: Please don’t forget to keep in loop the beat Journalist who writes for Supplements ….i.e Realty, Health, Education, Personal Finance etc. if your event falls in those categories.
Sunday, August 22, 2010
Mutually Beneficial joint Publicity Plans:
A plan that enhances the brand image of both the organizations.Generally combined publicity plans happens with mutual understanding and tie-ups with Media organizations. Media plays publicity role while the organization works as a advisor / Guide / Counsellor to their readers / Target audiences.
Eg.Education fairs: Where in media amasses students to the fair and its partner organization takes the role of advisor / Guide / Counsellor to their readers / Target audiences.
More Examples:
Media Organization – Hospital: can take up many awareness’ programmes combinely i.e. No Smoking, Cardiac problems, Obesity,
Ø Mock drills on Emergency services
Ø World Aids day
Ø World No Smoking day etc.
Ø Health awareness Camps
Media Organization – Educational Institute:
Ø Education Fairs
Ø Campus Programmes
Ø Student orientation / Work shops on various topics
Ø Celebrities / VIPs old students meets
Ø Career Counseling
Ø Award functions / Quiz / Elocution / Creativity programmes
More Examples:
Ø Tourism show
Ø Auto Show
Ø Real Estate Show
Ø Charity Show
Ø Food Festivals
Ø Jewellery Show
Ø Trade Shows
Create a photo opportunity:
Invite a celebrity / VVIP to your facility. Media will rush to the place to take a click.
Conduct a Programme / debate / Seminar on Current Issue: Debates / Seminars / Programmes on current topics generally draw the attention of media.
Ø Eg. Global Warming --- A debate / Seminar can be worked out for good media publicity. It can also be a part of CSR activity.
Ø Eg.Swineflu Pandemic: Awareness Programmes can be a good idea. Reach out railway stations, Bus Stations, Airports, arterial roads offer them hand outs of swineflu.It can be a good media Photo Opportunity. Media will pick up the news immediately.
Ø In the same way we can do various other programmes i.e World No Smoking day etc.
Ø Eg. Keep your city clean & Green: Elocution / Essay Writing / Painting Competitions fetch maximum mileage out of it. Don’t forget to rope in kids, College going girls in the event for good media Photo Opportunity.
Saturday, August 21, 2010
Tips to identify the news peg:
A perfect PR person is the one who does clever promotions with the ideas that work out best to draw media attention. It is not a rocket science as all the ideas coming his way simply going unnoticeable. If he / She pays little attention on their clients / companies key messages….it won’t be a big deal to find one.
News pegs are generated through:
Ø Sharing ideas with media
Ø Current topics / Issues
Ø Breaking news
Ø Features / Media stories
Ø Events
Ø Incidents
Ø Important Days of the year
Ø Global trends on Local markets
Ø Regular TV / Print / Online News Watch
Ø Programmes that media show interest
Ø Series / Regular events / incidents
Ø Government announcements / Policy Decisions
Ø Industry issues
Ø Old stories generates new ideas
Ø In depth study / research on previous / old stories
Ø Community programmes / Festivals
Ø National / International issues with Local angle
Thursday, August 19, 2010
Press Conference Arrangements
About the Venue:
Selection of Venue is equally important to draw the attention of the Journalists to get good media turnout. Venue should be ideally suitable and convenient for journos to meet their transportation requirements as many media personnel miss out the PC on the pretext of remote venue or traffic hurdles, hectic schedules, out number of events etc.Venue selection must be done with in a radius of 8-10km distance from media offices.
Seating Style:
Generally media people prefer Theatre style seating arrangements.Theatre style is convenient for both Print / Electronic Media. Round table / “U” Style arrangements can be done in some cases where electronic media presence is not required. Round table / “U” Style seating arrangements are a bit inconvenient to electronic media in particular as hardly they find space to take the shots of speakers / Guests on the stage.
Number of Seats:
Depending upon the importance of PC, number may go up from 10 - 15 to 30 – 40.Please do adequate media seating arrangements depending on the confirmations you received from the media during the follow up process.
Ideal Day & Time for a PC / Event:
Monday:
Some what ok but media follow up is a bit difficult.i.e Saturday media naturally will be in party mood as it is a weekend. Sunday of course majority media people will be on weekly off. So we have chance to do media follow up on Friday which 2days before the PC.There are chances that media people may forget about our PC with hectic schedule.
Tuesday:
More ok .We will have a day’s time to do little follow up with media to get good turn out.
Wednesday:
Absolutely ok.It is the more preferable day for media events i.e PC / Events. We will have ample time for media follow ups.
Thursday:
Absolutely ok.It is one more preferable day for media events i.e PC / Events. We will have ample time for media follow ups.
Friday:
More ok .We will have a enough time to do little follow up with media to get good turn out.
Saturday:
Sunday:
Absolutely not O.K. Majority media people will be on weekly off. Media turnout will be a problem.
Ideal Time:
Ideal time for conducting a PC would be 11am till 3pm any day. Media will have ample time to go to their office to file the news. Time is an excuse for those events which have to happen in the evening / Night time for sure.
Stage:
Generally there should be a raised platform / Stage for media briefing which gives media a chance to have a look at the speakers / guests and click the photographs for publication.
Stage backdrop:
Prefer a good stage backdrop rather keeping standees. Backdrop flexi must be covered with company logo which gives a good photo opportunity for media publication.
Media Photo opportunities.
In fact photo journalists are always in search of catchy images to attract its readers. They love to click the images of celebrities, and their emotions, gestures.At the same time the like to flash the images of beautiful nature, animals,kids,School going children, college going attractive girls, rare pictures, unusual images, natural calamities and relief and rescue operations etc.
Name Plates:
We do excellent arrangements on the stage but remain oblivious to display name plates on the stage Table. It may be a minute thing but crucial one for media to write down the names of the guests on the stage and can’t be ignored. Media may not know all the guests who sit on the stage. Name plates with their designation help media write and cover the same in their news.
Start Media Briefing on time:
With out number of events in hand media people are a bit busy to attend the all the PCs.They are in hurry to move out. So don’t keep them in waiting and ensure the PC start on time. Being behave like professional and sticking to time will fetch you honour from Journalist community.
Podium /Audio / Visual arrangements:
Check electrical outlets in the Press Conference hall and ensure enough outlets are available to plug in audiovisual equipment and media cameras. Test check the wireless mike and podium mike are working properly.
Invitation to media:
PC information should reach media offices well in advance and prevent instant messaging the media personnel. Media Invitation should reach all media offices a week before or at least 2-3 days well in advance. Media invite must brief the gist of the Press Conference. Venue, day, time and guests of the PC must be mentioned without fail. Do media follow up a day before to get the confirmations which enable you assess the total media turn out. Calling the media people will enhance the chances of getting good turn out which ultimately increase the interest in the event also.
Wednesday, August 18, 2010
How to sell a story peg
Best story pegs to sell:
Ø Human Interest Stories
Ø Business deals of national importance
Ø Partnership deals
Ø Mergers
Ø New Acquisitions
Ø Budget quotes / Stories (Pre and Post Budget)
Ø Business Expansions
Ø Mou Signing with foreign Companies
Ø MoU Signing with Governments
Ø CSR Activities
Ø New Inventions
Ø Research announcements
Ø Surveys
Ø Mile stones crossed
Ø Celebrities visits / events
Ø Current hot topics & Company participation (Eg.Floods CSR activity)
Ø Important days of the year (Eg.Internationa Women’s Day,World Aids Day,No Smoking day etc)
Ø Prestigious Awards (Eg.Nobel Prize)
Ø Entrepreneurial ship
Ø Big Donations / Charities
Tuesday, August 17, 2010
Media Junket
Monday, August 16, 2010
Media Tour
Media tour is an attempt to meet the target media professional to discuss story topic / Organizational issues if any to clear the air. Media tours not only help us build relations with the media but also for good story pitching. Media tour is an effect PR tool during crisis management. Media may go on many speculative stories on the organization during crisis. We can’t stop media write negative news but yes…we can mitigate it not to escalate further. Media tours arranged during / after crisis will help patch up the damage done and rebuild the image.
Responsibility of the PR person during Media Tour:
Spokesperson / Executive of the Company must undergo media orientation while going out for a media tour. Especially during crisis spokesperson should be very alert with each question Journalist may ask. He should be prepared for the same. Media observes each gesture of the spokesperson during crisis. Media tours carried out during tough situations will definitely help us influence media top brass for balanced view / opinion on the story / news they publish. Media is one of the important key audiences of any organization and familiarization / bridge building meetings with editorial board will help us build relations with the Press People. Companies which are mired in controversies or under attack often by media may utilize this opportunity to clear the air.
Take prior appointment:
Simply don’t rush to media offices with spokesperson. Please follow protocol to meet them up. They may not sit free for us unless we inform them well in advance to discuss the topic. Prior appointment with key media people like COB, Editors help us utilize their time to brief the topic.
The more you spend the time in PR the better will be the outreach of the media. The more active / aggressive tours are carried out the better will be the media acceptance on the news story.
Thursday, June 17, 2010
How to Create a Media-Friendly Web Site
A Media friendly website is the one which does wonders in flow of communication to reach the right person in right time.
Corporates allocate lots of funds for image enhancement / reputation management as these are the key pillars on which an organization runs / stands. To stand out in the tough competition Corporates must count each campaign / activity that works for brand building as an important PR tool as the reputation becomes the decisive factors for customers to choose it. But many corporates pay less attention to the online communication that the flow the information through the “The Corporate Website”. Many Corporate websites lack proper maintenance giving an indication of the poor performance of the company.
Journalists have certain deadlines to meet and they like to search for relevant information online. While few of them don’t want to speak to the company people but like to take the info online from website. Few more show interest to search the same night time or in odd hours when a spokesperson may not available or Corporate Communication people won’t be working over night to contact. In situations like these Website replaces a Spokes Person and works as a PR person to pass on the right message to Media. If the Website is media friendly with all updates journo never takes a chance to divert his attention for more research.
Corporate Website – A Perfect PR tool:
It disseminates the information to its Stake Holders, Customers, Journalists, Employees etc.
It helps build Media Relations
Does Name of the website Matters: Yes it matters a lot. If some one needs to visit the website he will type in the name in web address and clicks it failing which he will open the google and do the search of company.If the Company name is XYZ and website address is ABC, hardly you get information online. So your website address must be your company and ensure your company key business initiatives must be covered in Home page.Use website url in all places where ever an official communication goes out.i.e Email Signatures etc.
PR Requirements:
Media Kit / Press Information: Must Contain
Ø Images of Spokesperson with good resolution
Ø Images of CEO / MD / Chairman with good resolution
Ø Images of products with good resolution
Ø Updates Press Release
Ø Case Studies
Ø Awards
Ø Media Clippings
Ø Media Registration Column
Ø Story Ideas for Media
Ø Corp Comm team Head Name /Email ID / Contact No.
Ø Profile of the Organization
Ø Profiles of CEO / MD / Chairman
Ø Event Calender / Up Coming Events
Ø White papers
Tuesday, June 15, 2010
PR Industry is expected to grow to Rs.15,000 Cr by the end of 2010?
Thursday, March 4, 2010
Really is it a Movie Mafia or Monopoly of 4 Big producers?
DO you feel is it a Movie Mafia or Monopoly of 4 Big producers? What steps government must take to keep the small budget movies live? Share your views on the same please?????
Monday, January 18, 2010
Are we prepared to address a crisis of the client?
“Crisis at work place”
Crises are of various types and impact of each crisis is differing from the other. Crisis at work place generally happen with the termination of services of senior management personnel, irregularities in the business deals, Strikes etc. Some are known crises while the other happen overnight unexpectedly. Strikes are a known “crisis at work place” unlike the other. Unfortunately, with most crisis situations you rarely have time to react in an orderly or thoughtful manner.
Plan for an anticipated crisis at work place
In this case you have ample time to prepare a perfect plan for your crisis. Prepare a crisis managing plan accordingly with anticipated impact on the organization. You are in a Pre-incident stage, which involves identification of potential crisis situations and developing contingency plans for responding to each of them. Please avoid any media glare well in advance. Prepare for senior staff being ambushed by Journos.Train them how react to media queries. If ambushed by media ask them be patient and not to be rude. If they pour in the questions, ask media for a legitimate excuse hinting at providing all info at a PC.The media must not be ignored during a crisis. TV is the most important medium. Set up a communication process with the media as quickly as possible. The most senior staff must take charge and be seen as company spokes person. Focus on your feelings about the situation, and how it will be prevented from happening again. Become the single most authoritative source of information about the crisis. Keep a close eye on media coverage, and take every opportunity to correct inaccurate reporting. Give the reporter a legitimate excuse
Sunday, January 17, 2010
Tollywood ban all Film Shoots in OZ
Do you feel Bollywood and other regional film industries must take the cue from Tollywood?
Do you justify the decision of Tollywood & appeal to stay away from film shoots in OZ?
Above review is based on news published in a regional daily. Click the link below.http://www.udayavani.com/showstory.asp?news=0&contentid=660610&lang=1
Thursday, January 14, 2010
Core Values / Code Provisions of Public Relations
PRSA SETS six core values for the practice of PR
Ø Advocacy
Ø Honesty
Ø Expertise
Ø Independence
Ø Loyalty
Ø Fairness
PRSA SETS six code Provisions for the practice of PR
Ø Free Flow of Information
Ø Competition
Ø Disclosure of Information
Ø Safeguarding Confidences
Ø Conflicts of Interest
Ø Enhancing the Profession
Monday, January 11, 2010
PR industry remained springy and Digital PR showed remarkable growth in Recession.
Thanks to the down turn which made an alarming difference in perceptions between PR agencies and Corp Corm Professionals regarding the working relationship between them. Meeting deadlines, Good Client Services, centralized focus on client needs, importance of crisis management, greater consumer activism, and working on tighter budgets with maximum mileage were explored.
Big corporates used to work with more than one PR agencies for their different products have shown way to the one which is incompetent and have entrusted the responsibilities to one agency as part of their cost cutting major. Work load has been divided between only the most sought after agencies.
Luckily there are certain areas in the PR industry which have seen expansion in recession too. The greatest growth we can see in digital PR, followed by reputation management, crisis management and strategic planning as per a survey conducted in USA and the areas that have seen decline and perhaps a great threat were sponsorship, event management and branding and marketing.
The survey did bring some good news for consultancies both in terms of business stability and client new growth. In the past year, some 33 per cent of consultants have retained more than 10 regular clients and some 60 per cent have added between two and five new clients.
Sunday, January 10, 2010
Is Freedom of Press……..aberrating from its path?
Yes Media has freedom to air their views / Organize a debate / Discussion….on any topic and bring the truth to the notice of all……yes they must bring the grievances of the people to the notice of Government for a solution…….at the same time they must be very cautious with certain events / incidents coverage which may have immediate impact on the people / viewers. They need to anticipate the reaction from the viewers and sensitivity of the topic of discussion which may disturb the peace and create commotion. The topic of discussion must be verified to find out authenticity and veracity of the information and pros and cons of the issue before being aired. A Programme on the death of Former Chief Minister Y.S.Rajasekhara Reddy is a perfect example of the sensitivity and the developments aftermath of the discussions being carried out by TV5 television Channel.……..TV Channels now a days have in great demand for instant news coverage. People get instant information with in no time of an hour or two. Electronic media has mass media presence. Even minor fault may reflect with unheard of response from its viewers. As many as 16 Telugu TV channels are in fray in A.P. for 24X 7 news coverage. Breaking news is very important to all TV channels to increase their TRPs.
On media Perspective:
Media has freedom to discuss and debate on any issue to bring the truth to the notice of public. TV 5 Channel did the same .The news was in the interest of A.P people and the topic is about the beloved leader of A.P.The discussion was based on a news article published in an online portal called exiledonline.com which is a Russia based news portal and the news was published after the death of YSR saying a conspiracy being hatched by Reliance group to eliminate him. Because there is no headway in the investigation alleged by TV 5 News channel, They took up the news and organized a debate / discussion on it highlighting the dilution in the process. TV channel has freedom to conduct a debate on it as it is in the interest of 8crores people of A.P.The arrest of the editors of the News Channel must be condemned by all.
On Government Perspective:
Government has great responsibility to keep the law and order in control and maintain peace in the state. Sensitive issues that disturb the peace must be avoided. At the same time they need to bring the investigation reports to the notice of all to maintain transparency on its end.
On Society Perspective……..
Are the TV channels leaving their ethics / responsibilities to the wind to increasing their TRPs? Being organizations of great repute Electronic media organizations have no responsibility for the society?
Breaking news on no proper information is fair? Don’t they know the great momentum of a single line scroll even? Are they ready to own up the responsibility of each story they telecast on various issues which have no authenticity.
A news story on the death of Former Chief Minister of A.P.Late.Y.S.R is an example of their rat race for top slot than the responsibility towards the society. TV 5 Channel has aired a news story basing on the information published 4months back in a Russian website on the death of former Chief Minister YSR.It was almost 2 hour long discussion on the TV channel where in they have portrayed the big wigs of Reliance Group are responsible for the death of YSR.They have cited one Russian website news story as the proof of conspiracy being hatched by Corporate Company.
What is the authenticity of the website? How renowned Channels simply rely on some news story published somewhere in the world as the source for their hours long news story.Is it a news portal of great repute in world Countries? NO
The Impact of Story:
The corporate Company shops / Offices across A.P have been vandalized and its year’s long image has been damaged overnight with the news stories that have no authenticity. Do the TV channels fetch the image back to the corporate? If CBI submits the details on it, will the channel gets the diluted image back to the corporate? No.
A.P is in volatile situation a lot with TELANGANA issue. It’s been two months ever since movement for separate state kick started and state has been thrown into fickle.News stories like this will definitely aggravates the situation. TV Channels must exercise their discretion and stay away from airing such stories.
Thursday, January 7, 2010
Want to live longer? Maintain Stable marital Relationship

See the facts Dr Trisha Macnair penned in her book 'The Long Life Equation'
Suggestions for long life:
Ø Washing your hands adds two years to your life
Ø Good Dental Hygiene can add six more years in your life.
Ø Regular exercise also adds as much as two or more years to your life
A 2006 study from University of California in Los Angeles showed that men and women live healthier, wealthier, happier and longer lives when they are in a stable partnership
Ø A stable partnership can actually add on seven years to life. Regular exercise also adds as much as two or more years to your life.
Ø A divorce can also strip away 3 years from your life, as it takes longer-lasting, emotional and physical toll on former spouses than virtually any other life stress.
Bad Habits strip away valuable years
Ø Smoking, fast food, no exercise and a stressful life can strip away 20 years
Ø Cigarette smoking can actually reduce 8 years from your life
Wednesday, January 6, 2010
Are we planning the Media or Media Planning ?

Media Planning ……A word very frequently used in PR agencies as they deal with many events to organize successfully to get good mileage out of it in media and win acclaim of their clients. But many of us are not aware that the word “Media Planning” has different meaning in the corporate world.
Generally we think Inviting Media to the event, Sending Releases / Invites to the media offices, Co-ordinating with the clients to organize the events etc are falling in Media Planning. Yes your PR plan is right but the word you are using for such a PR plan as “Media Planning” is incorrect. You can say it planning the media or PR plan for Media or PR strategy for Media. Then what is the exact definition of “Media Planning”? The answer is… “Media Planning” is one which gives the outline of how advertising space in various media will be booked in advance to achieve the marketing objectives of the company. Media Planning is a word used in an Advertising Agency /Corp Comm department where in a Corp Comm / Advertising person has to deal with ad space buying and preparing budgetary plan for the Company. Media planning is that which helps the planner choose right media for their product campaign and buy space for it and PR agencies has nothing to do with ads / space buying but focus on good mileage for the event in the media
When a client asks the PR person to give outline of their PR strategy for the event. Then PR Person has his own ideas to showcase and will do good presentation of it but unaware the exact meaning of it, he / she often speaks / write media planning for …….event and lose sheen before the client as unprofessional. While working with corporates even minor things matter a lot. We may take it easy but PR hirer may not compromise with minute faults even. He expects everything happen in a professional way.
Kindly share your ideas on the same and have your say…..
“acts of violence” occur in big Cities?

It is surprising to learn that Australia & Canada have been placed in the top slots as the safest countries in the world to live in according to a survey. The astonishing fact is that Australia has been ranked at 21st place as the safest country in the world with the onslaught on Indians still on and many feel it is a vulnerable place one should not opt for. Canada being vulnerable for racial attacks since years with fresh attacks on Indians adding to it recently in Vancour has been given 6th rank. Two Sikhs were attacked and killed by two racists 5 years back in Vancour. Racial attacks on Indians continued on and off since many years in Australia & Canada as per reports.

What is the basis for a survey to certify some countries as safest while others worst. Do they take terrorist attacks as the parameter to endorse it as the worst.Ofcourse Terrorism is the greatest challenge that breaks the relations among world countries. But I feel racism must equally be attested as the terrorism does. Racism is one such practice which really breaks the world peace sowing seeds of colour differences among all which ultimately spoils the fraternity and peace.
Martin Luther king, Mahatma Gandhi, Nelson Mandela are some renowned names whom we need to salute for their attempts to uproot the racism from the society and creating brotherhood among all. Their struggle and sacrifices made us stand tall and move equally among all.
But the incidents in Australia prove that racial breeds are still alive showing their ugly face with the serial attacks on Indian students. It is high time world countries must unite and raise their voice against racism to pull up the breeds.
Link of the news:http://in.news.yahoo.com/48/20100106/1248/twl-oz-justifies-attacks-says-violence-o.html